Most companies use the wrong user metrics to measure retention | New book about UX Writing: yes, it’s a thing and different from other writing | The Kano model to predict user delight doesn’t work for technology-driven products | "Mobile-First" design is often bad for desktop users, due to content dispersion | How to grow professionally if you are a solo UX researcher | Jakob’s Law vs.
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UX Roundup: User Retention Metrics | UX…
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Most companies use the wrong user metrics to measure retention | New book about UX Writing: yes, it’s a thing and different from other writing | The Kano model to predict user delight doesn’t work for technology-driven products | "Mobile-First" design is often bad for desktop users, due to content dispersion | How to grow professionally if you are a solo UX researcher | Jakob’s Law vs.