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tl;dr

I suspect we have less than 2yrs before UIs will start to be absorbed by our own personal AIs. Most products/services/tools won't exist, and most UX research roles won't exist as we know them today.

In my mind, UI will be absorbed by everyone's personal AI. We'll all just ask our AI to perform the tasks we typically perform through UI. If I use my bank's website today, I'll tell my AI to do it. I want the latest news, I ask my AI. Need to find and order a gift, my AI can suggest gift ideas and place the order. Meaning, most of the products and services online today will be gone, they won't exist.

Platforms which will remain will likely integrate with our AI with something akin to an API, allowing everyone's AI to communicate between them and with products, services, tools, and government. Those platforms will largely be a scaffolding or skeleton upon which AIs will use to perform tasks. Should there be a need for a UI solution, our AI can build a unique, one-off, perfectly personalised product in seconds. We won't be needed...

If the need for a browser, or whatever replaces the browser, it will be for human to human communication (chat, audio & video calls, forums) , entertainment (video, gambling, eSports), education, enterprise & government platforms, and little else.

I suspect all of this will start taking share within 2 years. Last year I predicted we might see 85% of UX research jobs, as we know them today, will be gone by mid-2025. Now I think it may take until the end of 2025 but either way most of us have less than a year in our profession.

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Great read, especially the thoughts on "human-targeted UI design" vs. "machine-targeted API design".

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