Deriving UX insights from masses of qualitative user data is a challenge. GE’s innovative use of AI in analyzing support tickets improves usability and adds significant business value by optimizing resource allocation. Computer-assisted sifting of individual user comments humanized the heaps of data.
GE's innovative use of AI is truly remarkable! It's impressive to see how technology can transform the user support experience, making it more efficient and user-centric. This is a great example of how data-driven decision-making can lead to better customer service. I'm also working on making the use of AI something relevant for UX researcher and I came up with Personai, an online tool enabling anyone to engage in meaningful conversations with personas built from real user research data. Do not hesitate to ask for a demo I'll be more than glad to gather your feedbacks on it 🙏 https://try.askpersonai.com/
GE's innovative use of AI is truly remarkable! It's impressive to see how technology can transform the user support experience, making it more efficient and user-centric. This is a great example of how data-driven decision-making can lead to better customer service. I'm also working on making the use of AI something relevant for UX researcher and I came up with Personai, an online tool enabling anyone to engage in meaningful conversations with personas built from real user research data. Do not hesitate to ask for a demo I'll be more than glad to gather your feedbacks on it 🙏 https://try.askpersonai.com/