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UX Roundup: Hindsight Bias | Rubric for Insightful AI | User-Contributed Photos | Black Forest AI
Stakeholders deem UX work to be “obvious” | Rubric for scoring insightful use of AI | Make it easy to see all user-contributed photos | New…
Aug 12
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Jakob Nielsen
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UX Roundup: Hindsight Bias | Rubric for Insightful AI | User-Contributed Photos | Black Forest AI
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Usability Labs: Cool or Old School?
Richly illustrated historical overview of the transformation of usability labs from dedicated spaces to Zoom calls, raising questions about the future…
Nov 29, 2023
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Jakob Nielsen
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Usability Labs: Cool or Old School?
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Jakob’s Law of the Internet User Experience
Summary: Users spend most of their time on other websites, so they expect your site to work like all the other sites they already know. When a design…
Sep 8, 2023
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Jakob Nielsen
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Jakob’s Law of the Internet User Experience
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Classic Usability Important for AI
AI products are fraught with basic usability errors, violating decades-old UX findings. Simple fixes will save AI users much pain, but AI companies…
Sep 1, 2023
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Jakob Nielsen
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Classic Usability Important for AI
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What Is UX? (Part 1 of 2 of Jakob Nielsen’s UX Basics Article)
Summary: The information everybody should know about user experience, defining and explaining the terminology.
Aug 14, 2023
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Jakob Nielsen
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What Is UX? (Part 1 of 2 of Jakob Nielsen’s UX Basics Article)
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The Need for Speed in AI
Summary: AI tools need much faster response times to meet human demands, which remain unaltered from previous UI paradigms: subsecond results are ideal…
Aug 2, 2023
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Jakob Nielsen
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The Need for Speed in AI
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The 10 Usability Heuristics Reimagined
The 10 usability heuristics are the bedrock of UX, encapsulating the most critical design issues that make a user interface difficult or easy to use. I…
Jul 19, 2023
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Jakob Nielsen
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The 10 Usability Heuristics Reimagined
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The Articulation Barrier: Prompt-Driven AI UX Hurts Usability
Generative AI systems like ChatGPT use prose prompts for intent-based outcomes, requiring users to be articulate in writing prose, which is a challenge…
Jun 26, 2023
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Jakob Nielsen
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The Articulation Barrier: Prompt-Driven AI UX Hurts Usability
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Is Amazon.com Guilty of Dark UX Patterns?
Jakob Nielsen’s Hot Take on the FTC Lawsuit
Jun 23, 2023
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Jakob Nielsen
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Is Amazon.com Guilty of Dark UX Patterns?
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User Frustration: Frequency and Root Causes
Summary: Computer users experience frustration a shocking 11% of the time, a new study found.
Jun 21, 2023
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Jakob Nielsen
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User Frustration: Frequency and Root Causes
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